Certified Social Security Administrator (CSSA)
Be the person your company trusts on EPF, SOCSO and EIS.
Or start with one core course. It counts toward the CSSA once you finish it.
This certifies that
Nur Aisyah binti Ahmad, CSSA
has completed the certification
Certified Social Security Administrator (CSSA)
CFY-2026-000000
Certified Social Security Administrator (CSSA) is a Certifyd certification for Human Resources professionals in Malaysia, aligned to NCS competency standards. You earn it by completing 4 core courses, 8 days in total, in person or live online, plus an assessment. It carries the post-nominal CSSA and starts with a free online readiness assessment.
- Duration
- 8 days
- Level
- NCS standard
- Price
- From RM 1,990.00
Why earn the CSSA?
Employees rely on HR when they claim after an injury, a job loss or at retirement. Wrong registrations or late contributions can leave them without cover and the employer exposed.
As a CSSA you can administer EPF, SOCSO and EIS schemes, explain rights and duties, and guide staff through their claims.
What will you be able to do as a CSSA?
Be the person your company trusts on EPF, SOCSO and EIS.The Certified Social Security Administrator (CSSA) brings together 4 core courses, 8 days in total, aligned to NCS competency standards. You can start with any core course, live or online, and each one counts the moment you finish it. When every course is credited, you take the final assessment and earn the CSSA title.
- Register employees and manage EPF, SOCSO and EIS contributions
- Explain the rights and responsibilities of employers and employees
- Guide staff through SOCSO and EPF benefit claims
- Calculate statutory payroll deductions accurately
Who is the CSSA for?
HR and payroll staff who handle statutory matters- HR managers and employee relations staff
- SME admin staff who manage employee contributions
- Not sure you are ready? The free readiness check shows where you stand before you pay anything.
Which core courses lead to the CSSA?
Take them in any order, live or online. Each one earns its own certificate.- Core CourseEPF Schemes & Benefits AdministrationPrice on request
- Core CourseEmployee & Employer Rights and ResponsibilitiesPrice on request
- Core CoursePayroll Calculation & Statutory ComplianceFrom RM 1,490.00
- Core CourseSOCSO Protection Schemes & Benefits AdministrationPrice on request
- Human ResourcesSee the Human Resources track
What does the CSSA cover?
Each unit is a national competency standard.
Social Security AdministrationNational competency unit
EPF Schemes & Benefits Administration1 day: Handle EPF registrations, contributions and member questions with confidence.- Employee & Employer Rights and Responsibilities2 days: Know what employers and employees owe each other under Malaysian employment and social security rules.
- Payroll Calculation & Statutory Compliance3 days: Calculate pay and every statutory deduction correctly, from gross pay to EPF, SOCSO, EIS and PCB.
- SOCSO Protection Schemes & Benefits Administration2 days: Register, contribute and guide staff through SOCSO and EIS claims when they need it most.
How do you earn the CSSA?
Free assessment first, a verifiable certificate at the end.- Check your readiness, freeTake Employee Social Security Coverage Assessment online. It scores each area and names the core course to take first.
- Finish the core coursesTake 4 core courses in any order, in person or live online. Each one is credited the moment you complete it.
- Pass the final assessmentSubmit your final assessment online. An assessor reviews it and a verifier checks the result. If more evidence is needed, you can resubmit.
- Use your titleReceive your certificate with a QR code and use CSSA after your name. Anyone can verify it online.
- The final assessment opens once every core course is credited and the certification is bought.
Where do you start?
Ten minutes, free, no sign-up.Employee Social Security Coverage Assessment is the free online readiness check for this certification. In under 10 minutes it scores each area of the job and names the core course that closes your biggest gap. No sign-up to see your result.
Prefer a trainer? An optional paid half-day introductory class covers the same ground, live in person or online.
Start with the free readiness check, then one core course. You get a certificate for that course straight away, and it stays credited toward the CSSA whenever you continue.
How much does the CSSA cost?
Live classes by date, then the assessment.Book each core course by date, in person or live online, then pay for the assessment that awards your title. No subscription, no hidden fees.
That is 4 core courses and a final assessment, 8 days of training in total, ending in a title you keep.
Live class
A MITE trainer on set dates, in person at a MITE centre or your premises, or live online.
From RM 1,490.00
- Duration
- 8 days
Assessment and certificate
Your final assessment and Certifyd certificate. Core courses are booked by date.
RM 1,990.00
Which other Human Resources certifications are there?
Same track, another title.- Human ResourcesCertified Career Development ManagerCCDTM, NOSS Level 5, 4 daysPrice on request
- Human ResourcesCertified Compensation & Benefits ManagerCCBM, NOSS Level 5, 5 daysPrice on request
- Human ResourcesCertified Curriculum Development ManagerCCDM, NOSS Level 5, 7 daysPrice on request
- Human ResourcesCertified HR Separation ManagerCHSP, NOSS Level 5, 6 daysPrice on request
- Human ResourcesCertified HR Hiring & Deployment ManagerCHRDM, NOSS Level 5, 4 daysPrice on request
- Human ResourcesCertified HR Recruitment ManagerCHRTM, NOSS Level 5, 4 daysPrice on request
- Human ResourcesCertified HR Selection ManagerCHSM, NOSS Level 5, 3 daysFrom RM 1,990.00
- Human ResourcesCertified Payroll AdministratorCPAD, NOSS Level 4, 4 daysFrom RM 1,990.00
Frequently asked questions.
Short answers to what people ask first.How long does the CSSA take?
The 4 core courses add up to 8 days as live classes, in person or online, plus an assessment at the end.
Is the CSSA aligned to NOSS?
Yes. It is a Certifyd certification aligned to NCS competency standards. The certificate is issued by Certifyd.
Can I take one core course first?
Yes. Each core course is sold on its own with its own certificate, and it counts toward the CSSA when you continue.
Can I mix in-person and live online classes?
Yes. You choose per core course, and both count the same toward the certification.
How much does it cost?
The current live class prices are shown above. If a price is not published yet, it shows price on request.
Is the CSSA recognised by employers?
The CSSA is a Certifyd professional certification, aligned to NCS competency standards. Each employer decides what it accepts, so the certificate makes checking easy: it names the competency units behind it and any employer can verify it online in seconds.
What is the final assessment like?
It opens once your core courses are credited. You submit it online, an assessor reviews it and a verifier checks the result. If your assessor needs more evidence, you can add it and resubmit.
Can my employer pay for the CSSA?
Yes. When you enrol, choose My employer will sponsor me. We make a private link you send to HR, and they pay by invoice. Teams can ask for a quote on the For companies page.
When do I sit the assessment?
After your core courses. You book the assessment and the live classes run on the dates you choose.
Ready to become a CSSA?
Enrol in the full certification, or take the free readiness check and start with one course.
Or start with one core course. It counts toward the CSSA once you finish it.