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Human Resources

Onboarding

Definition

Onboarding is the process of welcoming a new hire, completing their records and preparing them to work, from the offer letter through their first months.

What does onboarding cover?

  • Signed contract and personal records.
  • Registration with KWSP and PERKESO where required, and set up of PCB in payroll.
  • Workspace, tools and system access on day one.
  • A clear role briefing, policies and a named buddy.
  • Check-ins during probation.

Why does onboarding matter?

Good onboarding helps new staff become productive sooner and avoids missed statutory steps. The Employee Hiring, Onboarding and Deployment course covers it, and the steps link to EPF and SOCSO.

Courses, checks and reading on the same work.

Which sources does this page use?

Updated 20 October 2026. General information from the Certifyd team, not legal, tax or safety advice for your workplace.