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Certifyd
Accounting & FinanceCore CourseNOSS Level 3

Debt Collection & Accounts Receivable Management

Collect what customers owe, on time, without damaging the relationship.

1 day

Choose a formatTraining a team? Get a quote

Pay per course in RM. No subscription.

An accountant reconciling invoices at a tidy finance desk with a calculator and folders

Debt Collection & Accounts Receivable Management is a 1-day Accounting & Finance core course in Malaysia that counts toward the Certified AP/AR Administrator (CAPR) certification. It runs live on scheduled dates, in person or online, and ends with a Certifyd certificate you can verify by QR. It is aligned to the NOSS competency unit Accounts Receivable.

Duration
1 day
Level
NOSS Level 3
Price
Price on request

Why does this skill matter?

Keep money moving in and out with clean, checkable records.

Unmatched invoices, duplicate payments and overdue debts drain cash quietly and surface at audit time.

What will you be able to do after this course?

Debt Collection & Accounts Receivable Management is one of the core courses for the Certified AP/AR Administrator (CAPR). It focuses on one part of the job, debt collection & accounts receivable management, and is aligned to the NOSS competency unit Accounts Receivable. Finish it live or online and you receive a Certifyd certificate for the course, credited toward the CAPR.

  • Read an AR ageing report and set collection priorities
  • Follow up overdue accounts by phone, email and letter
  • Escalate problem debts and record every step

What will you do with this skill at work?

  • Review receivable ageing and identify overdue accounts.
  • Contact customers and confirm the reason payment is outstanding.
  • Record promises, disputes and each collection action taken.
  • Escalate unresolved accounts according to the company process.

Which common mistakes can you prevent?

  • Chasing an account before checking its invoices, receipts or disputes.
  • Treating every overdue balance as the same collection priority.
  • Failing to document customer contact, commitments and escalation.

Who is this course for?

  • Accounts clerks and assistants
  • AP and AR executives
  • Admin staff who handle billing and payments

Which format suits you?

Same credit, in person or live online.
  • Choose live if you learn best by asking questions, want a fixed date in your calendar, or your employer prefers attendance records.
  • Both formats lead to the same certificate and the same credit toward the certification.

Live class

A MITE trainer on set dates, in person at a MITE centre or your premises, or live online.

Duration
1 day
Price
Price on request

Same Certifyd micro-credential and unit credit in either format.

Dates coming soon

What is available right now?

  • Live: dates on request. Ask us to schedule a class for your team.
A trainer leading a live class for adult learners in a bright training room

How does the course work?

Learn it, practise it, show it.
  1. Choose a class date and pay online in RM. Your seat is held while you pay.
  2. Learn with a MITE trainer on your date, in person or live online.
  3. Complete the course by attending every live day.
  4. Receive your Certifyd certificate with a QR code. The course is credited toward Certified AP/AR Administrator (CAPR) at once.

What do you get?

Pay per course in RM. No subscription.
  • A Certifyd certificate for this course, with a unique code and QR
  • Credit toward Certified AP/AR Administrator (CAPR), so you never repeat this course
  • Teaching in English or Bahasa Malaysia
  • A MITE trainer who answers your questions on the day

Which certification does this course count toward?

Finish this course and it already counts. You never repeat it.

This course is one of the core courses for the Certified AP/AR Administrator (CAPR). Finish it and you are already part of the way to a post-nominal title.

  • Accounts Receivable, mapped to the national competency unit.
  • Same Certifyd micro-credential and unit credit in either format.

How does the path to a certification work?

Start free. Pay one course at a time.

Can you train your whole team?

In-house classes or seats per course. Tell us the headcount, we send a quote.

We run this course as a private class for your team only, at your premises, at a MITE centre or live online, on dates that suit you. Smaller teams can take seats on a public class. Tell us your headcount and we reply with a quote.

Build the next skill in the same track.

Frequently asked questions.

Short answers to what people ask first.

How long is Debt Collection & Accounts Receivable Management?

It runs for 1 day as a live class, in person or online.

What is the difference between the live and online formats?

Every class has a MITE trainer and runs on set dates, either in person or live online. Both lead to the same certificate and the same credit.

What certificate do I get?

You receive a Certifyd certificate for this course with a unique code and QR, which anyone can verify online. A core course also counts toward its certification.

How much does it cost?

The current live class price is shown above. If a price is not published yet, it shows price on request.

Do I need experience before taking Debt Collection & Accounts Receivable Management?

It suits people who already do this work or are about to. If you are unsure, take the free readiness check for the certification first. It shows whether this course is the right place to start.

Is Debt Collection & Accounts Receivable Management HRD Corp claimable?

Not at the moment. Only courses HRD Corp has approved are claimable, and each approved course says so on its page. Your employer can still pay for it directly.

What if I cannot attend my live date?

Contact us before the class and we will tell you your options, such as moving to another date where seats are open.

Ready to start Debt Collection & Accounts Receivable Management?

Pick a live date, in person or online. Either way you leave with a certificate and credit toward Certified AP/AR Administrator (CAPR).

Choose a formatTraining a team? Get a quote

Pay per course in RM. No subscription.